How to use

PREFER TO CALL?

We are contactable beetween 9am and 8 pm weekdays (excluding holidays), 10am to 4pm Saturdays, 10.30am to 4.30pm Sundays (local time)

From within Thailand call

Tel. 062-828-8289

From overseas call

Tel. +66 62-828-8289

FREQUENTLY ASKED QUESTIONS

they will answer about 95% of your questions

1 Privileges

The Phuket Travel Pass is a convenient way for tourists to enjoy free entrance to Phuket attractions, discounts at restaurants, and special offers by purchasing a single pass.

The Phuket Travel Pass entitles you to one-time access to each attraction included in the pass.

Some attractions and restaurants included in the Phuket Travel Pass may require reservations, while others do not. While reservations are not always mandatory, we highly recommend checking the availability of your desired experiences, especially during peak seasons, to ensure a seamless and enjoyable visit. For your convenience, you can make reservations by contacting us at booking@phukettravelpass.com.

Yes, we are partnered with AIA Insurance Group providing all our customers with travel insurance. All partner attractions and restaurants adhere to strict health and safety guidelines to ensure a safe experience for all visitors.

2 Utilizing

The Phuket Travel Pass is valid for 1,2,3,6 days from the date of activation depending on your preferred selected pass type.

The Phuket Travel Pass is available for all ages (2-10 years old = child pass | 11+ years old = Adult pass). However, please check the age requirements for specific attractions and restaurants.

No, the Phuket Travel Pass is non-transferable and can only be used by the person whose name is on the pass.

Your Phuket Travel Pass will be activated upon first use at an attraction or restaurant. Simply present your pass to the staff for validation.

While it is not mandatory, it is recommended to carry your passport or a photocopy of your passport with you when using the Phuket Travel Pass for possible identification purposes.

3 Purchasing

You can easily purchase a Phuket Travel Pass online through our website by selecting your preferred day pass, registering your information and choosing to get your pass digitally or physically via email or postal mail, respectively (we recommend the digital version).

Once the pass is purchased, it can not be refunded. However it will not be expired, if your travel plan has been changed you can still keep it until you are ready to use it. Please ensure you carefully review the terms and conditions before purchasing.

Please contact our customer service team immediately if your pass is lost or stolen. A replacement pass may be issued, subject to verification. Thus we recommend getting the digital version which is more efficient and convenient.

No, there are no additional fees or charges with the Phuket Travel Pass. All privileges, discounts and offers are included in the price of the pass.

Yes, the Phuket Travel Pass is a great gift for your loved ones who are visiting Phuket, so you can purchase the Phuket Travel Pass as a gift. Simply provide the recipient's details during the purchase process.

Purchase your Phuket Travel Pass any time at your convenience through our website, and start unlocking the best of Phuket today!

Any questions?

If you didn't find the answer in the FAQs, please use the short form below to submit a question to our customer service staff. We'll get back to you as quickly as possible.

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